Looking to start your own retail business? Here are 5 things to know before you take the leap.

By: Ryan Gibbons


So, you have decided to take the plunge and enter the always unpredictable, often exciting, and potentially lucrative world of retail? As with any endeavor worth attempting, launching your own business requires a good deal of research, support from others, and attention to detail. Among your many priorities, here are a few of the most important aspects of entrepreneurship that you should know.

1. Brand identity is crucial.

With hundreds or even thousands of rivals vying for the same customers you want to attract, it is essential that you craft a unique brand identity that will set you apart. It should be reflected in the products you sell, the ambiance of your storefront, the logos, and signage you display on your physical and digital spaces and even in the way your staff are trained to present themselves and represent your company. You want to be memorable in all the best ways.

2. Understanding what your customers want is a must.

Now that you have an identity about which you are passionate, you have to make sure it meshes with the customers you are wooing. In order to learn more about your target market, do some intentional research. Scout out your competitorsā€™ websites, talk to colleagues in your industry, and scour social media to get a sense of what people are saying about your area of expertise, the products your rivals are selling, and pain points that are not currently being addressed. Then your challenge is to figure out how your new store can meet or surpass needs that people might not even know they have.

3. You will need help sometimes.

Opening your own enterprise is a challenge, but itā€™s one that you donā€™t need to face alone. In fact, there will be occasions when the benefits of specialized knowledge are worth their weight in gold. Enlisting the services of legal professionals, web designers, insurance agents, and accountants can help to give your business a strong foundation of legitimacy and the polish that will raise you above your peers.

4. Your business plan can be your guide.

This is not a document to be dashed off in a matter of minutes. When given the attention it deserves, your business plan will be the road map to your companyā€™s future, a touchstone that you can share with potential investors, and something you can return to and modify as your enterprise evolves. Keep in mind that it is the face of your store that lenders and other financial institutions will use when gauging your suitability as a candidate for funding.

5. Numbers are vital.

When planning your future, you need to have a firm grasp on data such as startup costs, projected sales and profits, cash flow, and industry-related expenses. Additionally, you will have to figure out the logistics of how you plan to accept credit card payments from your customers. Taking the time to choose the payment processor that is best for your business means that you can learn a great deal of valuable information, including the optimal point of sale solution, what type of mobile card reader to use, and even which payment gateway is the most secure and intuitive.

Running your own retail operation represents a huge leap of faith. It will require countless hours of your time, lots of support and help from sources both familiar and new and a great deal of determination. Through it all, work hard to fuel the passion that inspired you to get started in the first place. It will help to get you through all of the ups and downs that go hand in hand with entrepreneurship.